Dear Valued Clients,
We hope this announcement finds you well. We are writing to inform you about an update to our hosting termination policy that is in effect since April, 2019. It is crucial for us to maintain the highest standards of speed, performance, and security for all our users. In order to achieve this, we are implementing a more stringent approach towards overdue accounts.
Under our updated policy, accounts that are not renewed and have been overdue for 14-days or more may be subject to termination without any prior notice or warnings.
This includes the permanent removal of all websites and data associated with the account. We understand the severity of this action, and we want to provide you with the reasoning behind it.
The primary objective behind this policy update is to ensure that we can continue to deliver the best-in-class services that we promise to each and every one of our users. By removing idle resources and unburdening our servers from accounts that are no longer active, we can optimize the overall performance of our hosting environment.
This proactive measure is taken to guarantee that all active users experience optimal speed, performance, and security. The removal of dormant accounts will free up resources, allowing us to invest more in enhancing our infrastructure and providing an unparalleled hosting experience for you and all our valued clients.
We understand the importance of your online presence, and we encourage you to renew your hosting accounts promptly to avoid any inconvenience. If you have any questions or concerns regarding this policy update, please do not hesitate to reach out to our support team by opening ticket from your client portal.
Thank you for your understanding and continued trust in our services.